Home My ISP is evil...

My ISP is evil...

What an oddessy my connectivity has been over the last 24 hours… First, my ISP (I won’t say who it is, but it starts with a “C,” ends in a “T,” and has “omCas” in the middle) suspended traffic on ports 25 and 465 for about 16 hours. Yes, that means no SMTP and no POP3. I know there is a major virus going around, but come on… you can’t just cut people’s email off. (support’s answer: “if you’re using our servers you won’t have a problem.”)

Then last night there was a full connectivity outage for 6 and a half hours… this almost made me miss a major deadline (I still managed to squeak in) because I couldn’t get out. After sitting on hold for over an hour the rep actually said this: “Wow… how did that happen? Hang on… there… now it should work.”

Add to this the love-letter I got from them a couple months ago. They advertise “unlimited bandwidth” but I got a letter telling me that I had exceeded my bandwidth limit, and would have my account suspended if I did it again. (How do you exceed an unlimited bandwidth limit?!?!) However, they refuse to disclose what the limit is…
ISP: You’re a bandwidth hog… we’re going to cut you off if you exceed your limit again.

Me: What’s the limit?

ISP: There is no limit. You have unlimited bandwidth, as long as you don’t use it.
These guys suck.

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